Privacy policy
For better readability, the information is written in the masculine form, but the terms apply to all genders.
Subject
In the following, we would like to inform you about which of your personal data we process when you use our offers and the processes described below.
Personal data (hereinafter referred to as "data") is all information that can be related to you personally, e.g. your name, your e-mail address and your use of our offers.
Controller
The “controller“ within the meaning of the General Data Protection Regulation (GDPR) (responsible person) is agriKomp GmbH, Energiepark 2, 91732 Merkendorf, info@agrikomp.de.
You can contact our data protection officer by e-mail at datenschutz@agrikomp.de or by post to our address, with the addition "the Data Protection Officer".
Browser data
When you visit our website, the web-server, on which our website is hosted, automatically collects the following data which is transmitted by your browser:
- IP address of your device
- Date and time of the request
- Content of the request (specific page)
- Access status and transferred data volume
- Product and version information of your browser
- Operating system of your device
- The website from which our website was accessed
This data is necessary for us to display our website, and ensure the stability and security of our website. The recipient in this context is our server host.
The IP address of your device is only stored for the time you use the website and is then immediately deleted or anonymised.
The legal basis is Art. 6(1), subparagraph 1(f) GDPR, whereby our legitimate interests arise from the aforementioned purposes.
Functional Cookies
We use cookies to facilitate your use of our website.
Cookies are small text files that are sent to your browser by our web server when you visit our website and are stored on your computer for later retrieval. Cookies enable us to identify your internet browser.
We use cookies to access your preferences, enter your personal data into the input mask in future interactions with our website, or validate your authorization.
Session cookies are automatically deleted when you close the browser. Other cookies are automatically deleted after a preset period, which may vary depending on the cookie. You can find the exact storage period in your browser settings.
Specifically, we use the following functional cookies:
| Cookie-Name |
Provider |
Function |
Duration |
| ASP.NET_SessionId |
akcockpit.agrikomp.de |
Used to assign a randomly generated unique session ID to visitors and to check the login status of visitors. |
Session |
You can configure your browser settings according to your requirements, for example, you may refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all of the functions of this website if you do so.
You may delete the cookies in the security settings of your browser at any time.
The legal basis is Art. 6(1), subparagraph 1(f) GDPR, whereby our legitimate interests arise from the aforementioned purposes.
Your Enquiry
We provide various methods for contacting us, e.g. our address, our e-mail address, our telephone number, chat systems, online-appointments, social media and our contact form.
When you contact us, we use the information which you provide, such as your e-mail address, your name and the content of your enquiry, in order to process your request.
During the communication, we may also use Messenger. You are entitled to use our other means of communication at any time. The Messenger provider cannot access the message content If the end-to-end encryption is used. However, the Messenger service provider may have access to the information that a communication was made, and which device was used. This information is processed by the Messenger provider, the privacy policy of the Messenger provider applies.
We delete the data that is collected in this process when it is no longer necessary, or we restrict processing if there are legal storage obligations to do so.
The legal basis is Art. 6(1), subparagraph 1(b) GDPR.
Customer account
We provide you with a web application that you can use to monitor and control your biogas plant. This application allows you device-independent access via web browser.
For this purpose, we provide you with a customer account for our online service "akCockpit", for which a user name and password are defined for the use of particular features, e.g. for the management of the biogas plant and insight into measured values.
You can use the customer account to view detailed analyses and measurement results for your plant, such as reports from laboratory or oil analyses, and obtain an overview of the plant status and plant parameters.
The customer account also offers the option of creating tasks, using the checklists provided and entering values, e.g. a feeding diary for entering the amount of biomass added.
In addition to the user name and password, the plant name and plant number are also processed and electronic information such as your IP address is transmitted. A user account is created for each plant operator. It is therefore not directly identifiable whether you are using the account as the operator or employee of the plant.
You can delete your customer account at any time by sending us a direct message. After expiry of a fee-based contract, you will continue to have access to the functions of your user account with limited permissions. We delete your other data after the elapse of the limitation periods under civil law.
The legal basis is Art. 6(1), subparagraph 1(b) GDPR.
Business Relationship
We require personal data for the conclusion and execution of contracts for the services offered either by us or by you.
Within the context of initiation or implementation of the contract, we require your personal data for the establishment, implementation and termination of the contractual relationship and fulfilment of the associated contractual obligations. We process your data in order to fulfil the contract with you, as well as to comply with existing legal requirements, e.g. commercial or tax law. This may include the transfer of data to subcontractors, payment service providers or authorities.
According to commercial and tax law requirements, we are obliged to store the contract data for ten years. However, we restrict processing after two years, i.e. your data is only be used in order to comply with legal obligations.
The legal basis is Art. 6(1), subparagraph 1(b) GDPR.
Advertisements to existing customers
If you become a customer, we may use your e-mail address to offer you advertisements for similar goods or services.
You can object to this advertising at any time, in particular by informing us via the contact details given in the Legal Notice. If we do not send you any advertisements for a period of two years, we will bar your e-mail address from receiving advertising. The commercial and tax law provisions relating to your purchase from us apply to the storage of your e-mail address accordingly.
The legal basis is Art. 6(1), subparagraph 1(f) GDPR in conjunction with § 7(3) UWG (German Act Against Unfair Competition), whereby our legitimate interests arise from the aforementioned purposes.
Third party services
We use third-party services to optimise our offers.
A direct connection to the servers of the third-party provider may be established when you visit an offer that contains such a service. The third-party provider therefore receives information that you or your IP address have accessed the corresponding page of our offer.
If you are logged in to the service provider, the third-party provider can assign the visit to our offer to your account. If you interact with the services, for example by clicking a button, this will be transmitted directly from your end device to the third-party provider. If you do not wish for collection of your personal data by a third-party provider with whom you have an account, you must log out of the respective account before visiting our offers.
In some cases, identification and recognition procedures are used, which are stored on your device and/or are generated from automatically transmitted information. These may include cookies or fingerprint procedures. If necessary, we can provide a tool with which you can control the use of these procedures.
Please refer to the data protection declarations of the respective provider for the scope of collection and use of your data as well as your rights and setting options for protection of your privacy by the third party provider.
Embedded services:
We embed third-party services to make our offers more informative by the provision of additional services.
Specifically, we embed services from the following providers on our website:
(if Google services are embedded, Google fonts are also loaded: Google Fonts - Website: https://fonts.google.com/ ; Privacy Policy: https://policies.google.com/privacy)
If we request your consent for use of the services, the legal basis is Art. 6(1), subparagraph 1(a) GDPR. Otherwise, the legal basis is Art. 6(1), subparagraph 1(f) GDPR, whereby our legitimate interests arise from the aforementioned purposes.
Service provider
We have concluded corresponding contracts with service providers who cooperate with us for processing in accordance with Art. 28 GPDR.
If we utilise service providers in so-called third countries outside the European Union or the European Economic Area, on the basis of special guarantees such as contractual obligations, your data will only be processed in third countries with a level of data protection which is approved according to the standard data protection clauses of the EU Commission.
We will be glad to provide you with more detailed information on request.
Your rights
You have the following rights with respect to your data:
- Right to information
- Right of correction or deletion
- Right to limit processing
- Right to object to processing
- Right to data transferability
- Right to complain to a data protection supervisory authority
If you have granted us permission to process your data, you may revoke this permission at any time with effect for the future.
You can object to direct mail at any time. If your particular circumstances require, you can also object to processing at any time on the basis of Art. 6(1), subparagraph 1(f) GDPR.